Frequently Asked Questions

What is Medici?

Medici is a mobile application that connects you with your veterinarian through secure text, call or video. Medici allows our doctors to care for your pet from anywhere – the couch, the office or even out and about.  We see Medici as a way to continue our care after hours or at times when a trip into the clinic may not be possible or isn’t necessarily needed.

Where can I get the Medici app?

You can download the app for iPhone or Android systems here: https://www.medici.md/get-medici. 

After you have downloaded the app, you can input a code to connect directly with Dr. Cote.  This code is only available to our current clients.

What sort of questions can I ask on Medici?

Our vision for Medici is another means to connect with our patients:

• Follow-up on previous injuries or illnesses or after a surgery
• Consultations to determine if a visit to the clinic is warranted for a new problem
• Diabetic and other chronic disease management (depends on the situation)
• After-hours consultations for minor problems and/or to determine if emergency care is needed
  • Note: our doctors are not available 24 hrs a day.  If you feel your pet is experiencing a true medical emergency, please contact Portland Veterinary Emergency and Specialty Care at (207) 878-3121

How much does it cost?

The cost of the consult depends on the length and complexity of the communications.  Phone or video consultations will be more expensive than a simple text conversation.  The range of cost is $40-65

Please do not hesitate to contact us if you have any questions about Medici. We’re excited to offer this new service!